Delivery
- Global Shipping: We offer worldwide shipping. Delivery times vary based on destination and shipping method.
- Shipping Costs: Calculated at checkout depending on the weight and destination of the order.
- Delivery Time: Estimated delivery times provided at checkout. Delays may occur due to customs processing or unforeseen circumstances.
Returns and Exchange Policy
- Eligibility: Exchanges are allowed for size mismatch or defective items within 7 days from purchase.
- Condition: Items must be unused and in original condition with all tags and packaging intact.
- Exchange Process: Hand over the original product to delivery staff/third-party courier and receive the exchange item at the same address.
Additional Information
- Stock Availability: Exchanges are subject to stock availability. No cash refund or credit note for lower-value replacements.
- Additional Charges: Exchanges may incur additional delivery charges.
- Contact: For inquiries or concerns regarding delivery and returns, contact us at info@ceylonkitulhub.com.
For detailed information, please refer to the specific sections in our terms and conditions or contact our support team.